- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns.… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …+ Associate's Degree or equivalent relevant experience. Bachelor's Degree preferred. + Industry leading certification for expertise preferred + 0-2 years of ... experience. **Other Job Specific Skills** + Excellent understanding of English grammar. + Excellent editing skills. + Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional. + Experience… more
- Mass Markets (Mesilla, NM)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... experience in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...A Customer Service Supervisor works closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
- Mass Markets (Las Cruces, NM)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Mesilla, NM)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Las Cruces, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... in the industry. Looking to add an experienced Call Center Client Account Manager I to support...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Las Cruces, NM)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Ralliant (Santa Fe, NM)
- **Strategic OEM Account Manager - Data Center Equipment OEM Focus** Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth ... in the US, with a primary focus on data center equipment OEMs. This role is an exciting opportunity...for any part of the employment application process, please contact us at ###@Ralliant.com. **About Gems Setra** Gems Setra… more
- Lincoln Financial (Santa Fe, NM)
- …**The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a work from ... home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned...conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter… more