- General Dynamics Information Technology (Albuquerque, NM)
- …Management,Project Management **Experience:** 6 + years of related experience **Job Description:** As a Contact Center Operations Manager with GDIT, you ... to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Project/Task Management **Skills:** Contact Center Operations , Contact Center … more
- General Dynamics Information Technology (Albuquerque, NM)
- …None **Public Trust/Other Required:** Other **Job Family:** Program Management **Skills:** Contact Center Operations , Contact Centre Technology,Federal ... increase efficiency through improved processes and technology. Our team will provide contact center services. **RESPONSIBILITIES:** + Meet with clients to gain… more
- General Dynamics Information Technology (Albuquerque, NM)
- …the management, optimization, and implementation of technology systems supporting the customer's contact center operations . This role is responsible for ... + years of related experience **Job Description:** As a Contact Center Technology Manager , you...The ideal candidate will have a strong background in contact center operations , technical expertise… more
- Mass Markets (Mesilla, NM)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and… more
- Mass Markets (Mesilla, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... possess a strong work ethic. A background in call center operations management is required, and customer...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... to report to work at one of our physical contact center locations. To be considered for...Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Mesilla, NM)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... reviews and performance presentations with clients. + Collaborate with operations , QA, and training teams to resolve issues and...client services or account management in a BPO or contact center . + Strong relationship management and… more
- Mass Markets (Mesilla, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... has a strong work ethic. A background in call center operations management is required, with additional...a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation,… more
- Mass Markets (Las Cruces, NM)
- …in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. ... operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Las Cruces, NM)
- …in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more