- Mass Markets (Mesilla, NM)
- …established ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...quality and production of direct reports. A Customer Service Supervisor works closely with the Operations Manager,… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise daily operations and ensure adherence to KPIs and SLAs. +...of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Prime Therapeutics (Santa Fe, NM)
- …and drives every decision we make. **Job Posting Title** Education & Outreach Supervisor , Clinical Pharmacy Operations **Job Description** Serves as a member of ... the Service Operations Management Team. Leads and grows the performance of...Monitors call traffic and makes adjustments based on call center traffic patterns. + Produces monthly team report detailing… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and ... vary by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
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