- Mass Markets (Mesilla, NM)
- …established ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...quality and production of direct reports. A Customer Service Supervisor works closely with the Operations Manager,… more
- Mass Markets (Las Cruces, NM)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise daily operations and ensure adherence to KPIs and SLAs. +...of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and ... vary by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- …offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Las Cruces, NM)
- …partner in the industry. Join our team and help make a name for MCI in the contact center industry. We've scaled over 250% in the past 2 years and we need ... ensure maximum quality and production of direct reports. Sales Supervisor I will work closely with the Operations...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Evolent (Santa Fe, NM)
- …with the knowledge and skills needed to excel in their roles. + Monitor daily contact center operations to ensure adherence to service levels and quality ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...Services to play a pivotal role in leading our contact center team, ensuring the effective and… more
- ABF Freight (Albuquerque, NM)
- … Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and specifications ... as directed by the Manager of Relief Supervision and the Director of Service Center Operations * Other duties and projects, as assigned Qualifications *… more