• Contact Center Quality

    Mass Markets (Mesilla, NM)
    …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Quality

    Mass Markets (Mesilla, NM)
    …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (09/03/25)
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  • Quality Assurance Specialist

    Mass Markets (NM)
    …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (09/12/25)
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  • Quality Assurance Analyst/Specialist

    Salado Isolation Mining Contractors (Carlsbad, NM)
    Quality Assurance Analyst/Specialist (188) Requisition ID **188** - Posted - **PI-QA QA Prgrm** - **Carlsbad, NM, US - WIPP Site** - **Compliance** **Overview** ... assessment plans, and assessment reports based on upper tier requirements. Perform quality assurance review of procedure and procurement documents for compliance… more
    Salado Isolation Mining Contractors (10/01/25)
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  • Call Center Contact Tracing…

    Mass Markets (Mesilla, NM)
    …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
    Mass Markets (08/09/25)
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  • Call Center Customer Service Manager

    Mass Markets (Mesilla, NM)
    …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit … more
    Mass Markets (07/10/25)
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  • Call Center Operations Manager

    Mass Markets (Las Cruces, NM)
    …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality more
    Mass Markets (07/11/25)
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  • Call Center Supervisor

    Mass Markets (Las Cruces, NM)
    …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (07/11/25)
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  • Call Center Training Instructor I

    Mass Markets (Las Cruces, NM)
    …local, on-site position and requires employees to report to work at our Jacksonville contact center . To be considered for this role, you must complete a ... required + Provide follow-up coaching about job performance and quality assurance to new employees after training;...experience is a plus + Experience working in a contact center environment is a plus. +… more
    Mass Markets (08/14/25)
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  • Executive Director of R&D Global Quality

    Otsuka America Pharmaceutical Inc. (Santa Fe, NM)
    …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
    Otsuka America Pharmaceutical Inc. (08/14/25)
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