- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Mass Markets (NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Salado Isolation Mining Contractors (Carlsbad, NM)
- Quality Assurance Analyst/ Specialist (133) Requisition ID **133** - Posted - **PI-QA Quality Assurance** - **Carlsbad, NM, US - WIPP Site** - **Compliance** ... a Surveillor or Lead Auditor. Provide occasional expertise as a Technical Specialist for assessment activities. Prepare quality oversight plans associated with… more
- Salado Isolation Mining Contractors (Carlsbad, NM)
- Quality Assurance Analyst/ Specialist (121) Requisition ID **121** - Posted - **PI-QA QA Prgrm** - **Carlsbad, NM, US - WIPP Site** - **Compliance** **Overview** ... review of procedure and procurement documents for compliance with the applicable quality program requirements. Assist in the maintenance and development of the… more
- Amazon (Albuquerque, NM)
- …Amazon smile. Come join us on our journey! About the Role: As the Regional Quality & Benchmarking Specialist , you will build and implement quality systems ... in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Prime Therapeutics (Albuquerque, NM)
- …Member Service Specialist , you will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming calls from Prime ... break and lunch schedule **Reporting Structure** + Reports to Supervisor in the Contact Center Every employee must understand, comply with and attest to… more
- Prime Therapeutics (Santa Fe, NM)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- Mass Markets (Las Cruces, NM)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Genesis Healthcare (Albuquerque, NM)
- Overview **The Rehabilitation Center of Albuquerque seeks a Social Services Specialist !** At Genesis Healthcare, we are dedicated to improving the lives we touch ... through the delivery of high- quality care and exceptional service. As a leading provider...communities we serve. Responsibilities Enrich lives as a nursing center Social Services Specialist where you will… more
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