- Mass Markets (Mesilla, NM)
- … Technical Support Representative to provide first-level support for technical issues in our contact center . You will assist customers with ... High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems,… more
- Zoom (Santa Fe, NM)
- …experience + Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support to end users on ... and customer needs + Collaborating with stakeholders to gather requirements and provide technical expertise for contact center projects + Optimizing … more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... and the company, providing over-the-phone customer service, sales, and technical support . We provide all new employees... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Mass Markets (Las Cruces, NM)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME)...role, you handle inbound and outbound calls, helping to support customer service, technical support ,… more
- Humana (Santa Fe, NM)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Mass Markets (Las Cruces, NM)
- …a trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound ... role, you handle inbound and outbound calls, helping to support customer service, technical support ,...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (NM)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
- Mass Markets (Las Cruces, NM)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW INBOUND TECHNICAL SUPPORT OPENINGS As a ...entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in… more