- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Santa Fe, NM)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Santa Fe, NM)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Mass Markets (NM)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- TTEC (Santa Fe, NM)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. ... You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key leadership role that… more
- Mass Markets (Mesilla, NM)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
- Salado Isolation Mining Contractors (Carlsbad, NM)
- …held in the following disciplines, facilities, industries, or businesses: * Contractor or quality assurance * Commercial or government nuclear or radiological * ... Highly regulated or proceduralized (eg, medical, environmental, food processing, legal) * Customer service (eg, people interface, product delivery) * Education… more
- Salado Isolation Mining Contractors (Carlsbad, NM)
- …held in the following disciplines, facilities, industries, or businesses: + Contractor or quality assurance + Commercial or government nuclear or radiological + ... Deployed CAS Practitioner (Contractor Assurance Analyst/Specialist) (131) Requisition ID **131** - Posted...or proceduralized (eg, medical, environmental, food processing, legal) + Customer service (eg, people interface, product delivery)… more
- Sierra Nevada Company, LLC (Kirtland AFB, NM)
- …as SkillBridge and Hiring Our Heroes to provide fellowship opportunities to service members transitioning to the civilian workforce. These fellowships include up to ... six months of on-the-job industry training for eligible service members. During this time, participants gain valuable work experience in the civilian sector and… more