- Cardinal Health (Santa Fe, NM)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Mass Markets (Las Cruces, NM)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... strong work ethic. A background in call center operations management is required, and customer service...improve the internal processes and sales results program wide. Customer Service Supervisor II conduct… more
- Mass Markets (Las Cruces, NM)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... you'll lead a team of inbound customer service agents, providing coaching, support, and performance management...improve the internal processes and sales results program wide. Customer Service Supervisor II conduct… more
- Carrington (Santa Fe, NM)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Mass Markets (Las Cruces, NM)
- …and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... for individuals with prior experience in customer service leadership, supervision, or call center management ....improve the internal processes and sales results program wide. Customer Service Supervisor II conduct… more
- Lowe's (Farmington, NM)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... OR 5 years of experience in a retail environment. * 1 year of experience in customer service . * 1 year of experience supporting the unique needs of Pro customers… more
- CVS Health (Silver City, NM)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Encore (Santa Fe, NM)
- …Overview The Operations Supervisor leads floor operations with a focus on customer service , staff leadership and development. The Operations Supervisor ... Operational Excellence. * Provides suggestions for scheduling and operational efficiencies accordingly. Customer Service * Provides excellent service and… more
- Shaw Industries Inc (Albuquerque, NM)
- …communication and issue resolution. + Monitor and maintain high standards of customer satisfaction, identifying any opportunities to enhance service , resolve ... Job Title Albuquerque RDC Supervisor Position Overview Shaw Industries is seeking to...+ Collaborate with delivery partners to schedule and track customer deliveries, ensuring on-time service . + Document… more
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