- Lumen (Santa Fe, NM)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Santa Fe, NM)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- Cognizant (Santa Fe, NM)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- CAI (Santa Fe, NM)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- Cayuse Holdings (Santa Fe, NM)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands Missile Range, NM.… more
- H&R Block (Raton, NM)
- …work, and play, our door is always open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to ... customer experiences What you'll bring to the team + Support the Multi-Unit Team Leader, serving as an onsite...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more
- CARMAX (Albuquerque, NM)
- …can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork ... associated with vehicle sales and support the functions of all store departments. By handling...customers and business partners + Maintain coverage at information desk and answer multi-line phone system **Learn and succeed… more
- GovCIO (Santa Fe, NM)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- BAE Systems (Albuquerque, NM)
- **Job Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our ... achieve their missions. As a **Principal Tier 2 Remote Support Analyst** , you'll play a critical role in...knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53)… more
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