- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
- General Dynamics Information Technology (Las Cruces, NM)
- …WILL MAKE AN IMPACT** + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,IT System Administration,Service Desk ...failures. Collect data for proper escalation and resolution by Tier 2 /3. + Perform network management services… more
- General Dynamics Information Technology (Las Cruces, NM)
- …or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,System Administration,Technical Support,Troubleshooting **Certifications:** Security+,… more
- Motion Recruitment Partners (Artesia, NM)
- …supervision. + Provides Tier 1 support primarily, and as needed and assigned Tier 2 support + Receives and responds to user requests, providing users with ... all user requests and enters status data from user calls into the Help Desk application; writes regular reports. + Establishes and maintains effective lines of… more
- Vitality Works Inc (Albuquerque, NM)
- …+ Strong understanding of AD, DNS/DHCP, Group Policy, etc. + Familiarity with ITIL/ help desk operations and ticketing systems. + Microsoft 365 Fundamentals or ... efficacious and therapeutic herbal, vitamin and nutraceutical supplements to help people get and stay well. While the FDA...Maintain documentation of IT systems and configurations. + Provide Tier 1 and 2 support for end-user… more
- Chenega Corporation (Albuquerque, NM)
- …+ Follow industry standards and best practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the ... + Associate's degree or combination of education and experience. + 2 + years of related technical experience in supporting Information Technology environment… more
- SHI (Santa Fe, NM)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...certifications within first year of SHI employment: Meraki ECMS 2 , ITIL Foundations v4 The base salary range for… more
- TekSynap (Albuquerque, NM)
- …and resolve hardware, software, and network-related problems. + Create, update, and close help desk tickets in accordance with defined processes. + Support ... printers, multi-function devices (MFDs), and peripheral equipment. + Collaborate with Tier 2 /3 support and other technical teams to escalate and resolve complex… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more