- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient ... the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for scheduling… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the… more
- Kyndryl (Albany, NY)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Pearl Interactive Network (Albany, NY)
- Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call ... Center Supervisors (CCSs)** to join our **Talent Community** in...speed.cloudflare.com to verify before you apply.** 2. Ethernet cable access . Wi-Fi-only connectivity is prohibited. 3. Private and secure… more
- Albany Medical Center (Albany, NY)
- …identify problems, lead change, and overcome obstacles. About Albany Medical Center Albany Med is Northeastern New York's only academic health sciences center ... may require access to information considered sensitive to Albany Medical Center , its patients, affiliates, and partners, including but not limited to HIPAA… more
- Research Foundation CUNY (New York, NY)
- …degree in Physician Assistant Studies (PA). Our mission is to provide access to medical education to talented individuals to develop health professionals committed ... Cooperative Agreement, the CUNY MED has established the NY Center for Advancing Translational Research & Health (NYCTR). As...amendments and the secured storage of subject data + Lead and/or assist in CEC formative and summative evaluations… more
- Anywhere Real Estate (Buffalo, NY)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... growth and brand loyalty 3. **Referral Ecosystem Support & Expansion** : Lead referral-related education and adoption of the Global Referral Network. Partner with… more
- Capco, a Wipro Company (New York, NY)
- …+ Lead the implementation of intelligent autonomous agents and multi- agent systems capable of complex decision-making, task execution, and interaction with ... About the team: At the Capco Technology Delivery Center , we are dedicated to the financial services...Context Protocol (MCP) solutions to standardize how AI applications access and utilize external data sources, tools, and real-time… more
- Bassett Healthcare (Cooperstown, NY)
- …includes Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over the ... phone, or MyBassett to meet patient satisfactions. Takes a lead in service recovery and acts as a service...requested by supervisors for new employees. May assign daily agent assignments for telephone queues in either Amtelco or… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
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