• Access Center Lead…

    Mount Sinai Health System (New York, NY)
    **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient ... the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for scheduling… more
    Mount Sinai Health System (10/04/25)
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  • Access Center Lead…

    Mount Sinai Health System (Greenlawn, NY)
    **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the… more
    Mount Sinai Health System (08/14/25)
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  • Contact Center Engineer

    Navient (Albany, NY)
    …+ Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to ... - break free from high-interest rates or monthly payments. + **Scholarships** - access to thousands of scholarships to help students pay less. Earnies are committed… more
    Navient (09/19/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Albany, NY)
    …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
    Kyndryl (07/29/25)
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  • Lead Value Engineer - Insurance

    Celonis (New York, NY)
    …- and for that, we need you to join us. **The Role:** As a Lead Value Engineer, you are spearheading our mission of data-driven business transformation with our ... / SaaS Provider. Alternatively in an Inhouse role (eg Center of Excellence for Data Mining / Analytics /...process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. +… more
    Celonis (09/20/25)
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  • Head of AI Engineering - Agentic AI

    Guardian Life (New York, NY)
    As the Head of Agentic AI Engineering, you will lead the development and implementation of our enterprise initiatives which include automation solutions, Agentic AI ... initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: Seasoned in guiding and… more
    Guardian Life (09/23/25)
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  • Head of AI Engineering - Group Business

    Guardian Life (New York, NY)
    As the Head of AI Engineering Group Business, you will lead the development and implementation of our enterprise initiatives which include voice based digital ... objectives and emerging technology trends in automation. + Solution Development: Lead the design, development, and deployment of Digital Assistants, focusing on… more
    Guardian Life (09/23/25)
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  • Director

    Research Foundation CUNY (New York, NY)
    …participates in the Macaulay Honors College and doctoral programs of the Graduate Center of the City University of New York. It offers bachelor's and master's ... faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education. ABOUT CUNY EDGE CUNY EDGE is the… more
    Research Foundation CUNY (08/13/25)
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  • AI Engineer

    Capco, a Wipro Company (New York, NY)
    …+ Lead the implementation of intelligent autonomous agents and multi- agent systems capable of complex decision-making, task execution, and interaction with ... **About the team:** At the Capco Technology Delivery Center , we are dedicated to the financial services...Context Protocol (MCP) solutions to standardize how AI applications access and utilize external data sources, tools, and real-time… more
    Capco, a Wipro Company (08/23/25)
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  • Research Associate

    Research Foundation CUNY (New York, NY)
    …The CITY COLLEGE of NEW YORK Job Description General Description The NOAA Center for Earth System Sciences and Remote Sensing Technologies (NOAA CESSRST) has an ... research advancements to real-world coastal environmental issues. + Improving user data access and data management for earth systems and remote sensing Other Duties… more
    Research Foundation CUNY (08/30/25)
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