- CVS Health (Albany, NY)
- …quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center experience. + 1+ years of medical/ healthcare experience. ... Friday 8am-430pm EST** **Position Summary** + This position is for an Inbound/ Outbound Queue Associate with American Health Holdings Medical Management Customer… more
- Healthfirst (NY)
- …from an accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a ... members requesting Personal Care Services at home.** + **Documents all incoming// outbound calls under call tracking in Salesforce** + **Documents… more
- City of New York (New York, NY)
- …schedule adequate phone coverage and supervision during regular and extended hours; oversee outbound and inbound call center efforts and projects; address ... of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for...serving in the civil service title of Principal Administrative Associate will be considered. To Apply To apply click… more
- City of New York (New York, NY)
- …actions against assets. The Collections Division, Parking/ECB unit is seeking to hire 2 Call Center Representatives. Reporting to the Call Center ... - Assist in resolving high volume of incoming or outbound customer communication resulting in revenue collected or discrepancy...working with a collections agency or similar; or An associate degree as described in "1" above and three… more
- Highmark Health (Buffalo, NY)
- …:** **JOB SUMMARY** This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with ... call task from Utilization Management platform, perform verbal outbound call task requirement following a detailed...year of Customer Service experience + 1 year of Call Center experience + 1 year of… more
- Healthfirst (NY)
- …from an accredited institutionplus 1 year of related work experience including inbound and outbound call center within a healthcare environment.** + **Work ... + **Duties and Responsibilities** **SHP Renewal Line: (Inbound// Outbound )** + **Handle inbound and outbound calls to and from customers to address their needs… more
- Humana (Albany, NY)
- …outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the… more
- CenterWell (Albany, NY)
- …**Preferred Qualifications** + Bachelor's Degree + 2+ years of experience in a call center , patient experience, or customer service role + Telephonic Sales, ... and help us put health first** The Care Delivery Call Quality Professional works within the PCO Growth and...+ Monitor and evaluate the quality of inbound and/or outbound Telesales calls + Provide coaching and feedback to… more
- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,...Versatile - Prepared and ready to handle inbound and outbound calls and alarms + Be adaptable - Answer… more
- Capital One (New York, NY)
- …+ Understands proper problem resolution and refers servicing issues to the appropriate servicing call center or support associate . + Holds accountability for ... (VBB II) is responsible for daily operations, execution and support of inbound/ outbound phone-based retention and sales effort occurring within a phone based… more