• Bilingual Call Center…

    Healthfirst (NY)
    …accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Personal Care Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in pre-enrollment database system.… more
    Healthfirst (10/04/25)
    - Related Jobs

  • Senior Call Center…

    Truecare Homecare Agency (Brooklyn, NY)
    …- we offer hope, healing, and a brighter tomorrow. Position Title: Senior Call Center Representative (Must be Bilingual : Spanish) Reports To: Call ... Center Supervisor Job Description: The Senior Call Center Representative is responsible...reports + Other duties as assigned Job requirements: + Bilingual in Spanish is required + Experience in HHA… more
    Truecare Homecare Agency (09/30/25)
    - Related Jobs

  • Sr. Call Center Rep…

    Broadview FCU (Albany, NY)
    …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... or complex member issues, ensuring first-contact resolution and a positive member experience within a call center environment. + Adherence to call center … more
    Broadview FCU (09/09/25)
    - Related Jobs

  • Sr Patient Service Rep

    WMCHealth (Ardsley, NY)
    …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Ardsley,...link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with… more
    WMCHealth (09/12/25)
    - Related Jobs

  • Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
    Goodwill of the Finger Lakes (09/17/25)
    - Related Jobs

  • Patient Access Representative , Call…

    Stony Brook University (Commack, NY)
    …supports the registration areas with financial services expertise. **Duties of a Patient Access Call Center Representative may include the following, but are ... Patient Access Representative , Call Center **Position...sick patients and their distressed family members). **Preferred:** + Bilingual in English and Spanish. + Billing, Accounts Receivable… more
    Stony Brook University (09/13/25)
    - Related Jobs

  • Ambulatory Call Center…

    SUNY Upstate Medical University (Syracuse, NY)
    Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
    SUNY Upstate Medical University (09/19/25)
    - Related Jobs

  • Representative , Customer Experience…

    Molina Healthcare (Buffalo, NY)
    …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
    Molina Healthcare (08/31/25)
    - Related Jobs

  • Part Time Member Service Representative…

    Broadview FCU (Albany, NY)
    …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
    Broadview FCU (09/21/25)
    - Related Jobs

  • Contact Center Triage Consultant - SME…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (09/05/25)
    - Related Jobs