• Bilingual Call Center…

    Healthfirst (NY)
    …accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Care Services at home.** + **Documents all incoming//outbound calls under call tracking in Salesforce** + **Documents all outcomes in pre-enrollment database… more
    Healthfirst (11/21/25)
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  • BILINGUAL Claims Research & Resolution…

    Humana (Albany, NY)
    …claims or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer support assignments. ... caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2...excellent professional development and continued education. **The claims inbound call center is comprised of a group… more
    Humana (11/21/25)
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  • Sr. Call Center Rep…

    Broadview FCU (Albany, NY)
    …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
    Broadview FCU (09/09/25)
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  • Sr Patient Service Rep

    WMCHealth (Ardsley, NY)
    …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Ardsley,...link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with… more
    WMCHealth (09/12/25)
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  • Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
    Goodwill of the Finger Lakes (11/18/25)
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  • Member Services Representative…

    32BJ Benefit Funds (New York, NY)
    …Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, ... 54964.76 To 54964.76 (USD) Annually Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit...works as a Benefits Specialist for the Member Services Call Center or Welcome Center … more
    32BJ Benefit Funds (11/20/25)
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  • Ambulatory Call Center…

    SUNY Upstate Medical University (Syracuse, NY)
    Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
    SUNY Upstate Medical University (09/19/25)
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  • Call Center Representative

    WMCHealth (Hawthorne, NY)
    Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30978) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for… more
    WMCHealth (11/01/25)
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  • Customer Service Call Center…

    WM (West Babylon, NY)
    …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... ** **Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday)** ** Bilingual in Spanish is a plus!** I. Job Summary...a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via… more
    WM (11/05/25)
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  • Contact Center Triage Consultant - Junior…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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