- Capgemini (New York, NY)
- …* Translate business goals into scalable CRM architectures that support customer 360, sales/service automation, partner management , and digital onboarding. * ... CRM Architect Choosing Capgemini means choosing...integration layers, and user experience flows to enable seamless customer and employee journeys. * Ensure CRM … more
- Amazon (New York, NY)
- …- 7+ years design/implementation/consulting experience of distributed applications - 5+ years management of technical, customer facing resources - 5+ years of ... Description The Worldwide Specialist Organization (WWSO) works backwards from our customer 's most complex and business critical problems to build and execute… more
- Capgemini (New York, NY)
- …Charlotte, NC / NY** **Key Responsibilities** * Lead architecture and design of CRM and customer engagement solutions across portfolios, aligned with enterprise ... Dynamics, and integrating with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center, customer service, and… more
- S&P Global (New York, NY)
- …a Salesforce Certified Technical Architect with extensive experience in customer relationship management and cloud computing. This position offers an ... excellent opportunity for Salesforce CRM expert to take on a leadership role within...to craft enterprise grade applications that serve a large customer base with growing demand and usage. You will… more
- ManpowerGroup (New York, NY)
- …a leading technology solutions provider, is seeking a **Senior Microsoft Dynamics Solution Architect ** to join their team. As a Senior Microsoft Dynamics Solution ... Architect , you will be part of the technology department...(Q2C) solutions, ensuring seamless integration between Microsoft Dynamics 365 CRM & CPQ and ERP systems. + Collaborate with… more
- Eliassen Group (Albany, NY)
- **MS D365 Solution Architect ** **Anywhere** **Type:** Contract **Category:** Architecture **Industry:** Insurance **Workplace Type:** Remote **Reference ID:** JN ... looking to engage a seasoned MS D365 (Microsoft Dynamics 365) Solution Architect to drive best practices across the platform. **Responsibilities:** + The Microsoft… more
- Capgemini (New York, NY)
- …IVR flows, call routing strategies, and agent desktop experiences integrated with CRM and knowledge management systems. * Define and validate architectures ... Architect - Contact center Choosing Capgemini means choosing...Connect, NICE, Five9, Cisco, Avaya). * Strong knowledge of CRM and customer service platforms (Salesforce Service… more
- IBM (New York, NY)
- …Cloud, AEM, Workfront, AJO, CJA, and Adobe Experience Platform. * Adobe Certified Master certifications: AEM Architect , Adobe Campaign Classic Architect ... customer journey orchestration, and marketing automation best practices. * Adobe Certified Expert - Adobe Experience Platform Architect certification IBM is… more
- Datavant (Albany, NY)
- …align, and support our pods with named accounts. As a Salesforce System Architect , you will be responsible for user management , data maintenance, security ... priorities, liaising with stakeholders. **You Will Be Responsible For:** **Platform Management ** + Configure, implement, and optimize Salesforce CRM systems.… more
- IBM (New York, NY)
- **Introduction** Join IBM's Veeva Practice team as an Architect & Engineer for Veeva Commercial Cloud, where you will be a key leader in shaping and proposing ... best practices. - Lead the full lifecycle of promotional material management , including submission intake, MLR/PRC reviews, approvals, expirations, and re-approvals.… more