• CX Technical Program…

    Coinbase (Albany, NY)
    …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
    Coinbase (09/21/25)
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  • Senior Manager , CX Consumer…

    Coinbase (Albany, NY)
    …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
    Coinbase (08/24/25)
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  • frog Adobe CX Platform Strategy - Managing…

    Capgemini (New York, NY)
    …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
    Capgemini (07/10/25)
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  • Senior Technical Program…

    Coinbase (Albany, NY)
    …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
    Coinbase (09/27/25)
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  • Engineering Manager - EAA

    Coinbase (Albany, NY)
    … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
    Coinbase (09/27/25)
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  • Senior Manager , Analytics Engineering

    Coinbase (Albany, NY)
    …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
    Coinbase (08/09/25)
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  • Group Product Manager - Support Automation

    Coinbase (Albany, NY)
    …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
    Coinbase (09/26/25)
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  • Sr. Manager , Product Release Management,…

    Amazon (New York, NY)
    …you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally for advertising ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
    Amazon (09/02/25)
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  • Technology Project Manager

    Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
    …?** A Technology Project Manager reports to the Technology PMO Program Manager and leverages Central Hudson Technology Project Management methodology to ... match + Life and Travel Insurance + Tuition Assistance + Wellness Reimbursement Program + Paid Holidays and Vacation **What is a Technology Project Manager… more
    Central Hudson Gas & Electric Corporation (09/24/25)
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  • High Touch Operations Manager

    ManpowerGroup (New York, NY)
    … **Location:** New York, NY (Hybrid) **What's the Job?** + Supports delivery of Technical Services Advantage program to major accounts. + Ensures follow-up and ... in technology solutions, is seeking a High Touch Operations Manager to join their team. As a High Touch..., you will be part of the Customer Experience ( CX ) team supporting various operational initiatives. The ideal candidate… more
    ManpowerGroup (09/23/25)
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