• Call Agent , Bureau of Customer…

    City of New York (New York, NY)
    …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
    City of New York (10/30/25)
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  • Call Agent

    City of New York (New York, NY)
    …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
    City of New York (09/05/25)
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  • Access Center Lead Agent - Call…

    Mount Sinai Health System (Greenlawn, NY)
    **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... for patients, and who takes a lead role among this group, mentoring and managing all training for new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the… more
    Mount Sinai Health System (08/14/25)
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  • On- Call Customer Experience Agent

    Tompkins Community Bank (Batavia, NY)
    …retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced. Responsibilities + Responsible for ... the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company policies and procedures as set… more
    Tompkins Community Bank (09/27/25)
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  • Head of AI Engineering - Agentic AI

    Guardian Life (New York, NY)
    …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...Impact: Oversee the entire life cycle of an AI agent , including planning, tooling, memory management and feedback loops.… more
    Guardian Life (09/23/25)
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  • Senior Employment Security Clerk- Albany (NY…

    New York State Civil Service (Albany, NY)
    …procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... Our mission is to provide outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find careers they will love. We… more
    New York State Civil Service (10/30/25)
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  • Licensed Auto Insurance Agent

    Sedgwick (Albany, NY)
    …Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
    Sedgwick (09/24/25)
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  • Bilingual Scheduling Center Agent

    Aspen Dental (Albany, NY)
    …transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), ... appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by...center goals. + Additional duties as assigned by the Call Center Leadership team **Job** **Requirements:** + High School… more
    Aspen Dental (09/27/25)
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  • Operations Support Agent

    iPostal1 (Montebello, NY)
    …cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth mode! This is ... support that growth in all locations. The Operations Support Agent will serve as a subject matter expert in...subject matter expert in specialized services within the iPostal1 Call Center. This role requires an in-depth understanding of… more
    iPostal1 (09/23/25)
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  • Contact Center Agent

    Olmsted Center for Sight (Buffalo, NY)
    Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent (s) to work part time schedule. This position works in a remote ... the extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document all incoming calls in… more
    Olmsted Center for Sight (09/16/25)
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