- TEKsystems (New York, NY)
- …business needs, gather requirements, and develop solutions to deliver the desired call center experience. Work with technical teams and business leaders ... integration with other specialized disciplines: network security, wireless network, and IP telephony, call center , etc. These candidates are coming on board of a… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- …and NG911 systems + Provide technical support for E911, Text-to-911 (TT911), Unified Communications , and related technologies + Support and oversee ... UNIVERSAL Technologies is seeking a Public Safety Emergency Communications Senior Engineer for an onsite position in...+ At least 12 years of experience in data center or field support environments + 8+ years of… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- …and support for vendor-managed ESInet services and systems. + Support public safety unified communications systems and services. + Troubleshoot and support all ... UNIVERSAL Technologies is seeking an Emergency Communications Engineer for a long-term on-site position in...Minimum 8 years of experience working in a data center or in the field supporting related work. +… more
- Capgemini (New York, NY)
- …call recording/monitoring. * Familiarity with cloud platforms (AWS, Azure, GCP), contact center analytics, and unified communications . * Experience with ... Architect - Contact center Choosing Capgemini means choosing a company where...and social channels. * Design customer journeys, IVR flows, call routing strategies, and agent desktop experiences integrated with… more
- …AI, Workforce Optimization, Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications (UC) and Analytics **Why You'll Love Sprinklr:** ... or engineering; Master's degree preferred + 10+ years of experience in Contact Center & UC solutions, Voice infrastructure, Call collection and routing,… more
- TEKsystems (New York, NY)
- …of 16 engineers, contributing to the design, development, and support of advanced Unified Communications and Contact Center solutions. Key Responsibilities + ... of experience in Cisco UC (CUCM, UCCX) and enterprise call center environments. + 2+ years of...of a team that's shaping the future of enterprise communications . Interested? Apply now to take the next step… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Preferred Qualifications: Experience with telecommunications systems, including unified communications , voicemail, contact center and call accounting ... or equivalent combination of education and experience, excellent written and oral communications skills required. Must have a strong background and knowledge of… more
- World Wide Technology (New York, NY)
- …including Cloud, Campus & Branch Connectivity, Hyper-converged Infrastructure, Unified Communications , Wireless, Security Infrastructure including Next ... job opening or to submit an online application, please call ### and ask for Human Resources. WWT will...search for a job opening or to submit an online application, please call ### and ask for Human… more
- Trinity Health (Syracuse, NY)
- …patient issues as needed Accurately documents pertinent information for all calls Assists Call Center with clinical questions, as needed **ADDITIONAL DUTIES:** . ... and training new colleagues . Responsible for keeping up to date on corporate communications such as email and internal network such as the NY BEA, SJEN, etc.… more