- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer,… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the protocol to transfer,… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Dal-Tile Corporation (Bethpage, NY)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service...Diploma or GED equivalency required. + 3+ years of call center or customer service experience. +… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- University of Rochester (Rochester, NY)
- …by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community. ... alarms. + Analyzes multiple alarms and compares to shutdown notices or control center shutdowns, which provides notification of mechanics working in area. + Obtains… more
- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Ricoh Americas Corporation (Westbury, NY)
- **Field Representative II , Field Services Support** _This is a Union-represented position that is governed under a collective bargaining agreement. Employment is ... within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in...required. . Requires daily internal contact with the service call center via telephone and wireless to… more
- Robert Half Accountemps (Rochester, NY)
- …is preferred. * Experience in inbound call handling, customer service, or call center operations is required. * Background in customer service, finance, ... Description We are looking for a dedicated Recovery Representative I (Tier II ) to join...to prevent penalties or service disruptions. * Meet daily call requirements as forecasted to maintain service standards. *… more