- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high patient and provider satisfaction… more
- Rochester Institute of Technology (Rochester, NY)
- …Qualifications:** + 3 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or ... **9983BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC...representative for multiple departments, including ITS, the Service Center Analyst will provide best-in-class service with a high… more
- WM (West Babylon, NY)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via...Demonstrates ownership of the customer issue by providing one call resolution: o Makes every reasonable attempt to resolve… more
- City of New York (New York, NY)
- …actions against assets. The Collections Division, Parking/ECB unit is seeking to hire 2 Call Center Representatives. Reporting to the Call Center ... delinquent debtors. - Communicate regularly with debtors and/or their representative to collect or otherwise resolve unpaid and overdue...Note: To be eligible for placement in Assignment Level III , individuals must have, in addition to meeting the… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall ... in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative , or be reachable on the open-competitive list, Exam...above. To be eligible for assignment to Assignment Level III , candidates must have, in addition to meeting the… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
- City of New York (New York, NY)
- …nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support ... and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for… more