- University of Rochester (Rochester, NY)
- …work-flow protocols. Contributes to the execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and issues. ... **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. + Handles complex… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... transportation as requested. + Maintain current information about SMH, Medical Center , University and nearby resources (hotels, churches, restaurants, etc.) +… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Rochester Institute of Technology (Rochester, NY)
- …+ 5 to 7 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or resolving ... **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC...a "once in a lifetime team!" As the front-facing representative for multiple departments, the Service Center … more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall ... in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...above. To be eligible for assignment to Assignment Level III , candidates must have, in addition to meeting the… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...above. To be eligible for assignment to Assignment Level III , candidates must have, in addition to meeting the… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- City of New York (New York, NY)
- …attorneys. **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... will participate in drills and exercises associated with the on- call EOC team; and may volunteer to assist with...related to the assignment. To be assigned to AL III candidates must have two years of experience in… more