• Call Center Representative…

    University of Rochester (Rochester, NY)
    …work-flow protocols. Contributes to the execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and issues. ... **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. + Handles complex… more
    University of Rochester (08/13/25)
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  • Office Service Representative III

    Canon USA & Affiliates (New York, NY)
    …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
    Canon USA & Affiliates (11/01/25)
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  • Office Service Representative III

    Canon Business Process Services (New York, NY)
    …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
    Canon Business Process Services (10/31/25)
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  • Pharmacy Access Representative III

    University of Rochester (Rochester, NY)
    …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high patient and provider satisfaction… more
    University of Rochester (09/12/25)
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  • Pharmacy Access Rep III - Community…

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall ... in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls… more
    University of Rochester (08/07/25)
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  • Director, Financial Services ( Call…

    Northwell Health (Melville, NY)
    …compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing ... of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be...2. Internal & External Representation: Act as a key representative for the Revenue Cycle Contact Center ,… more
    Northwell Health (10/30/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...above. To be eligible for assignment to Assignment Level III , candidates must have, in addition to meeting the… more
    City of New York (09/28/25)
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  • Call Agent

    City of New York (New York, NY)
    … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
    City of New York (09/05/25)
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  • Supervisor, Office of Crisis Services

    City of New York (New York, NY)
    …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
    City of New York (10/08/25)
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  • Supervisory Medical Support Assistant

    Veterans Affairs, Veterans Health Administration (Albany, NY)
    …MSAs and may be performed in Clinic Based Outpatient Clinic (CBOC), Inpatient Unit, Call Center , Outpatient Clinic, Patient Aligned Care Team (PACT) model or a ... Primary Care and Specialty Clinics, in the Specialty Clinics Call Center and Primary Care Call...the Leadership team and acts as a customer service representative for HAS. - The HAS Supervisory MSA has… more
    Veterans Affairs, Veterans Health Administration (11/01/25)
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