• Call Center Systems…

    Suburban Propane (Syracuse, NY)
    **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage ... data across our various Contact Center software applications and call management systems . You'll serve as the technical liaison between application users and… more
    Suburban Propane (08/16/25)
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  • Epic Analyst II

    Albany Medical Center (Albany, NY)
    …and develops and modifies internal applications, operating systems , or database systems . In addition, the Epic Analyst provides support by correcting issues ... cases, contributing to testing and results analysis, and documenting all programming and systems changes. The Epic Analyst plays a crucial role in integrating… more
    Albany Medical Center (07/29/25)
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  • Service Center Analyst III

    Rochester Institute of Technology (Rochester, NY)
    **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** Responsibilities: + Provide support for ... experience in a direct customer support role in a call center or high volume office environment...As the front-facing representative for multiple departments, the Service Center Analyst will provide best-in-class service with… more
    Rochester Institute of Technology (08/01/25)
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  • IT Security Analyst III

    Albany Medical Center (Albany, NY)
    Department/Unit: Information Systems & Services Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Information Security Analyst ... This includes defining security policies, processes and standards. The Information Security Analyst works to select and deploy technical controls to meet specific… more
    Albany Medical Center (07/25/25)
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  • Information Technology Security Analyst IV

    Albany Medical Center (Albany, NY)
    Department/Unit: Information Systems & Services Work Shift: Day (United States of America) Salary Range: $78,773.63 - $122,099.12 The Information Security Analyst ... This includes defining security policies, processes and standards. The Information Security Analyst works to select and deploy technical controls to meet specific… more
    Albany Medical Center (08/08/25)
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  • Data Center Operations Analyst

    NTT America, Inc. (Buffalo, NY)
    …adaptable, and forward-thinking organization, apply now. We are currently seeking a Data Center Operations Analyst to join our team in Buffalo, New York ... office in Buffalo, NY. **Job Responsibilities Include:** * Data Center 's single point of contact for incoming calls and...calls and group email. * Interacts with multiple ticketing systems in order to organize the teams daily Change… more
    NTT America, Inc. (08/23/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Albany, NY)
    …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Learn more at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth… more
    Verint Systems, Inc. (08/22/25)
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  • Systems Analyst II

    NBT Bank (Norwich, NY)
    …+ Minimum 1 year of experience at a level proficiency equal to a Systems Analyst I Skills and Abilities: + Understanding of banking processes, supporting ... Pay Range: $65,348.00 - $87,137.00 Knowledgeable in relevant systems as relates to processes, workflow, data files,...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
    NBT Bank (08/26/25)
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  • Principal Analyst (Architect), Enterprise…

    Vail Resorts (NY)
    …WFM/QA/analytics). + Drive strategy for seamless migration of on-premises Avaya voice systems to cloud AI- powered contact center platforms, ensuring robust ... until the position is filled (whichever is first). **Job Summary:** The Principal Analyst , Enterprise Networking & Telecom, will act as the technical leader for… more
    Vail Resorts (09/10/25)
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  • Education Support Analyst

    Custom Computer Specialists (Hauppauge, NY)
    Education Support Analyst Location Hauppauge, NY Company Order Number 2908 # of openings 1 Apply Now ... effectively as possible. We are seeking an Education Support Analyst to join our Application Services team. Salary: $45,000...Assist the customer by resolving the incident, redirecting the call , or escalating. + Discuss details of incident with… more
    Custom Computer Specialists (09/09/25)
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