- Zurich NA (Albany, NY)
- Claims Call Center Representative 127686 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... complexity, ensuring a positive customer experience. + Resolve complex claims inquiries and problems, judging when to pass complex...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry… more
- CDPHP (Latham, NY)
- …+ Customer service experience preferred. + Experience working in a fast-paced high volume call center preferred. + A background in health insurance claims ... be a part of that experience. The Customer Care Representative shall assume full responsibility and ownership for all...productivity standards. + Ability to complete system updates. Our call center is open from 8 am… more
- Independent Health (Buffalo, NY)
- …required. Experience handling self-funded pharmacy calls preferred. + Experience in a call center operations environment preferred. + Demonstrated ability to ... culture that fosters growth, innovation and collaboration. **Overview** The Servicing Representative is a customer service professional who displays confidence, a… more
- Independent Health (Buffalo, NY)
- …manner. They will be accountable to meet all performance measures established in the call center to include efficiency and quality metrics as well as first ... questions, billing and payment questions, and EOB explanations. The Provider Relations Representative will focus on first call resolution and navigate various… more
- Elevance Health (New York, NY)
- …provide an equivalent background. **Preferred Requirements** + High volume inbound call center experience preferred. + Automated Customer Service experience ... **Position Title:** Customer Care Representative I **Location: Virtual:** This role enables associates to work virtually full-time, with the exception of required… more
- Paychex (Rochester, NY)
- …all client interactions Qualifications + Bachelor's Degree - Preferred + 1 year of Contact center or call center experience - preferred + proficient in MS ... prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …management. Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims ... About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and...of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... responsible for the following;. Accept and process both original and continued claims for Unemployment Insurance. . Conduct telephone interviews with claimants in… more
- CenterWell (Albany, NY)
- …consumer experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more