• Claims Call Center…

    Trustmark (Albany, NY)
    …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
    Trustmark (07/18/25)
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  • Customer Service Representative / Bilingual…

    Brighton Health Plan Solutions, LLC (New York, NY)
    …management. Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims ... About The Role The Customer Service Representative , Bilingual, assists members, physicians, hospitals, revenue agencies...of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a… more
    Brighton Health Plan Solutions, LLC (07/11/25)
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  • Servicing Representative

    Independent Health (Buffalo, NY)
    …required. Experience handling self-funded pharmacy calls preferred. + Experience in a call center operations environment preferred. + Demonstrated ability to ... culture that fosters growth, innovation and collaboration. **Overview** The Servicing Representative is a customer service professional who displays confidence, a… more
    Independent Health (07/12/25)
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  • Customer Care Representative

    CDPHP (Albany, NY)
    …to meet established quality and productivity standards. + Ability to complete system updates. Our call center is open from 8 am to 8 pm Monday - Friday. ... invites you to be a part of that experience. The Customer Care Representative shall assume full responsibility and ownership for all aspects regarding education of… more
    CDPHP (07/16/25)
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  • Customer Care Representative I (US)

    Elevance Health (Latham, NY)
    …would provide an equivalent background. **Preferred Requirements** + High volume inbound call center experience preferred. + Automated Dental Customer Service ... **Position Title:** Customer Care Representative I **Location:** **Virtual:** This role enables associates to work virtually full-time, with the exception of… more
    Elevance Health (07/18/25)
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  • Representative , Pharmacy

    Molina Healthcare (Yonkers, NY)
    …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... pharmacy prior authorization requests and/or appeals. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary… more
    Molina Healthcare (06/26/25)
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  • Service Rep OPL / OPEIU

    Highmark Health (Albany, NY)
    …is required. Two (2) years Customer Service related experience in a high volume call /contact center is preferred. **Pay Rate:** $21.71 _The starting hourly rate ... :** Job Summary Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires from… more
    Highmark Health (07/03/25)
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  • Senior Employment Security Clerk (Hourly) - Albany…

    New York State Civil Service (Albany, NY)
    …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... responsible for the following;. Accept and process both original and continued claims for Unemployment Insurance. . Conduct telephone interviews with claimants in… more
    New York State Civil Service (07/09/25)
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  • Medical Director, Global Medical Affairs, Early…

    Otsuka America Pharmaceutical Inc. (Albany, NY)
    …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
    Otsuka America Pharmaceutical Inc. (07/16/25)
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