• Contact Center Agent I

    NBT Bank (Williamsville, NY)
    Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
    NBT Bank (08/14/25)
    - Related Jobs

  • Bilingual Spanish/English Contact…

    Pearl Interactive Network (Albany, NY)
    …more than just another job. Be the voice that makes a difference! The **Bilingual** ** Contact Center Agent ** is responsible for answering inbound calls to ... **Pearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future… more
    Pearl Interactive Network (09/09/25)
    - Related Jobs

  • Contact Center Agent

    Cognizant (Albany, NY)
    …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
    Cognizant (09/09/25)
    - Related Jobs

  • Call Center Systems Analyst

    Suburban Propane (Syracuse, NY)
    …coordinates implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent ... We're looking for a **Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and maintain data… more
    Suburban Propane (08/16/25)
    - Related Jobs

  • Director, Consult Partner - Contact…

    Kyndryl (Albany, NY)
    …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
    - Related Jobs

  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (New York, NY)
    …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
    Amazon (09/03/25)
    - Related Jobs

  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (New York, NY)
    …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
    Amazon (08/15/25)
    - Related Jobs

  • Access Center Lead Agent - Call…

    Mount Sinai Health System (Greenlawn, NY)
    **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... desk and office activity, or functions as point of contact in the Supervisors absence. **Qualifications** + High School...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
    Mount Sinai Health System (08/14/25)
    - Related Jobs

  • Call Agent , Bureau of Customer Support

    City of New York (New York, NY)
    …and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call ... Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced...certificates in person, online or via mail. The Call Agent will also guide customers on how to check… more
    City of New York (08/13/25)
    - Related Jobs

  • Purchasing Agent -Construction (HVAC,…

    Tutor Perini (Mount Vernon, NY)
    …future **WDF Inc** ., a Tutor Perini Company, is seeking a **Purchasing Agent ** for our **Mount Vernon, NY** office **About WDF Inc** **.** **_Extraordinary ... and developers, construction managers and institutions. With a single point of contact , we deliver quality services that address the key components of constructing… more
    Tutor Perini (08/20/25)
    - Related Jobs