• Contact Center Supervisor…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
    ASM Research, An Accenture Federal Services Company (09/10/25)
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  • Bilingual (Spanish) Mortgage Contact…

    M&T Bank (Williamsville, NY)
    …coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
    M&T Bank (08/16/25)
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  • Medical Office Assistant I

    Bassett Healthcare (Hamilton, NY)
    …and managed care information. Demonstrates a high level of understanding or acts as a subject matter expert for certain facets of the job (ie Scheduling, ... Office Assistant II serves as the first point of contact for patients within the Bassett Healthcare Network. This...and completion of all referral duties. Acts as a subject matter expert in scheduling… more
    Bassett Healthcare (09/09/25)
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  • Ambulatory Office Assistant II

    Bassett Healthcare (Oneonta, NY)
    …the patients lobby experience, and completion of all referral duties. Acts as a subject matter expert in scheduling functions and departmental protocols Acts ... Office Assistant II serves as the first point of contact for patients within the Bassett Healthcare Network. This...as a subject matter expert in registration… more
    Bassett Healthcare (08/27/25)
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  • Occupational Therapist

    Veterans Affairs, Veterans Health Administration (Albany, NY)
    …the needs of patients with complex disabilities.) The individual would serve as a subject matter expert and a consultant in their discipline (Occupational ... is located in the Physical Medicine and Rehabilitation Service, Albany VA Medical Center . This position provides support to Occupational Therapy and reports to the… more
    Veterans Affairs, Veterans Health Administration (08/13/25)
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  • Audiologist

    Veterans Affairs, Veterans Health Administration (Castle Point, NY)
    …Audiologists serve as consultants to other health care professionals and are recognized subject matter experts ( SME ) on matters related to hearing, ... Audiology department of Rehab and Extended Care at the Castle Point VA Medical Center , with coverage at Montrose VA when needed. The primary function of this… more
    Veterans Affairs, Veterans Health Administration (09/06/25)
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