- City of New York (New York, NY)
- …attitude are essential for success in this position. Under the direction of the Contact Center Manager, the duties and responsibilities for this role include, ... and handle high profile cases. - Serve as a liaison between call center team and other departments within the agency. - Communicate updates, changes, and… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... ROLE** As a Managing Consultant in the Enterprise Transformation team , you will lead strategic initiatives that...reshape how organizations design and deliver customer service and contact center experiences. You will manage the… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent** The Lead ...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
- Hilton (Albany, NY)
- …process experience + Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice ... the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center \)_ **Location:** _null_ **Requisition ID:** _COR015IB_… more
- Amazon (New York, NY)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... solutions for their most complex challenges. The Area Specialist Team is made up of deep domain experts who...software or Internet industries experience - 5+ years of contact center experience Preferred Qualifications - 5+… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while ... channels by providing superior customer service. The FPA Access Center which is centralized contact /call center...the various doctors' offices in our health system. The Lead Agent for the Access Center is… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...desk and office activity, or functions as point of contact in the Supervisors absence. **Qualifications** + High School… more
- US Bank (New York, NY)
- …of tailored payment solutions powered by the latest technology. As part of our team , you can explore what motivates and energizes your career goals: partnering with ... digital sales superstar to join our rapidly growing sales team ! As an Elavon Digital Sales Representative, you will...offerings + Diligent follow up with prospects in your lead pipeline to identify opportunities to help them solve… more
- Oracle (Albany, NY)
- … projects, ensuring they align with our long-term organizational goals. You will lead a dynamic team of professionals, fostering a culture of innovation, ... **Job Description** As the Director of Data Center Construction you will be at the forefront...tenant fit out data hall white space projects. 3. Team Leadership: Lead and mentor a … more