• Contact Center Triage…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services… more
    ASM Research, An Accenture Federal Services Company (03/26/25)
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  • Triage Consultant

    Pearl Interactive Network (Albany, NY)
    **Pearl Interactive Network is seeking to hire Remote Triage Consultants.** The ** Triage Consultant I (TC I)** is responsible for providing assistance, ... act as a mentor to new and less experienced triage consultants. + Ensure all calls are handled according...required + Minimum 1-year related post-graduate work experience + Contact /call center experience preferred due to high… more
    Pearl Interactive Network (04/26/25)
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