- Bausch + Lomb (Rochester, NY)
- …support product introductions, changes and discontinuations. + Actively seek information from Customer Care leadership and product managers when appropriate. + ... policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical decisions,… more
- Bausch + Lomb (Rochester, NY)
- …which could include multiple touch points with a consumer In addition, perform Core Customer Care Agent Responsibilities and Senior function, when needed: + ... position is the primary lead for handling social media interactions within the Customer Care team. This channel of communication is a highly visible means of… more
- Piedmont Airlines (Syracuse, NY)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary ... computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able… more
- Oracle (Albany, NY)
- …to enhance Oracle's AI Agent platform based on real-world use cases and customer interactions. + Partner with product team to design and deploy AI agent ... of our **AI Agents** initiative. This is a unique opportunity to drive customer facing consulting/advisory services related to the adoption of practical, scalable AI… more
- Oracle (Albany, NY)
- **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By ... workflows, reduce manual tasks, and focus more on patient care . Our diverse team of innovators is building the...Principal Product Manager to drive the creation of Semantic Agent Builder. Semantic Agent Builder empowers teams… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Cardinal Health (Albany, NY)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Oracle (Albany, NY)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... preferred **About the Role** We are seeking a highly motivated **AI Agent Intern** to join Oracle's Supply Chain Applications (SCM) Solution Engineering… more
- Tompkins Community Bank (Batavia, NY)
- …complete information to customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a… more
- Oracle (Albany, NY)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... clinical, patient-facing, and revenue workflows. + Lead the development of core agent infrastructure, including orchestration, memory, tool use, and agent … more
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