- Piedmont Airlines (Albany, NY)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary ... computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able… more
- Tompkins Community Bank (Batavia, NY)
- …complete information to customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a… more
- Cayuse Holdings (Albany, NY)
- …**_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST)… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... the telephone and other communications channels by providing superior customer service. The FPA Access Center which is centralized...various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level… more
- Piedmont Airlines (Syracuse, NY)
- …is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is ... are expected to keep both the company goals and customer expectations in mind when completing their daily tasks....tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the… more
- City of New York (New York, NY)
- …case. Families also call to obtain DOE information or about transitional child care . The Client Experience Unit Telephone Agent , with latitude to independent ... justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child… more
- NBT Bank (Williamsville, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... information. Complete account, product maintenance as well as complete monetary customer transactions. Responsible for creating a positive customer experience… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... Administrative Assistants in addressing patient concerns. 8. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Aspen Dental (Albany, NY)
- …and customer service techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional ... Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to...to schedule their appointment(s), providing them critical access to care and improved dental health. We have full-time and… more
- Delaware North (Amherst, NY)
- …full-time Reservation Agents to join our Reservation Center team. As a Reservation Sales Agent , you will handle a high volume of inbound calls from future guests who ... can be found at https://careers.delawarenorth.com/whatweoffer . **What we offer** We care about our team member's personal and professional well-being. Delaware… more