- Tompkins Community Bank (Ithaca, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may… more
- S&P Global (New York, NY)
- …pilot new solutions that drive productivity, reduce friction, and elevate the customer and agent experience . **Compensation/Benefits Information (US ... + Align tooling and automation initiatives with broader business goals and customer experience priorities. + Establish a multi-year roadmap that advances… more
- Coinbase (Albany, NY)
- …over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you ... looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team,...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Intuit (New York, NY)
- …science & operations to build risk detection systems that drive overall efficiency, customer experience and agent investigation capabilities. * In addition, ... and find ways to scale our internal processes for business and customer growth. Responsibilities will primarily focus on measuring effectiveness and efficiency of… more
- Book of the Month (New York, NY)
- …teams by conducting root cause analyses on member-reported bugs. About you + 1+ years of experience in a Customer Service agent role, previous experience ... Book of the Month is seeking a Customer Service Team Lead to work within our... Service Manager by maintaining, updating, and improving the agent knowledge base with new articles for launches and… more
- City of New York (New York, NY)
- Job Description Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer ... and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the public,...The Call Center is seeking to hire a Call Agent . DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:… more
- Kelly Services (Rochester, NY)
- …and evolving. We at Kelly(R) hear you, and we're here for you! We're seeking ** Customer Care Agent ** to work at a **top pharmaceutical client** in **Rochester, ... 5:00 PM** **Why you should apply to be an Customer Care Agent :** + Join a leading...+ Have a **High School Diploma** (required); some college experience is preferred. + Are detail-oriented and possess strong… more
- Enterprise Mobility (Jamaica, NY)
- …+ High School Diploma or GED required + Must have a minimum of 1 year of experience handling customer service functions + A minimum of basic level experience ... Mobility has an exciting opportunity for an Exit Booth Agent . The Exit Booth Agent will provide...+ Make eye contact and greet all customers; thank customer at the conclusion of all transactions + Assist… more
- Piedmont Airlines (Albany, NY)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary ... Ability to organize, prioritize, and multitask **Preferred Qualifications:** + Previous airline experience + Previous employment as a front-line customer service… more
- Enterprise Mobility (Jamaica, NY)
- …School Diploma or GED required + Must have a minimum of 1 year of experience handling customer service functions + Must be living within a reasonable commute ... Enterprise Mobility has an exciting opportunity for a Return Agent . The Return Agent will provide superior,...dialogue as they arrive on the lot. + Remind customer to check for personal belongings. Identify any items… more