- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Medford, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Medford, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DoorDash (New York, NY)
- About the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are bumps in the last mile, there's always someone there ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About... as reliably as possible. About the Role The Manager role is part of the Consumer Experience… more
- CVS Health (New York, NY)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Acxiom (Albany, NY)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Experian (New York, NY)
- … experience + 5+ years sales/marketing experience required; Minimum 3 years' experience as a Partner Manager , Customer Success Manager , or ... Audigent, the leader in sell-side data and curation The Customer Success Manager , Financial Services Vertical will...and Mortgage companies, Wealth Management Firms, and Fintech. + Experience in customer service. Experience … more
- MetLife (New York, NY)
- …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
- ADP (New York, NY)
- …Admin certification (SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously ... **ADP is hiring a Lead Client Success Operations Manager .** In this role, you will be responsible...etc.) + BA/BS - or equivalent in education and experience + Passion for customer success and… more
- Heath System Services (Niagara Falls, NY)
- Are you an EPIC leader with a passion for delivering exceptional customer experience !? We are seeking an Intake Manager who embodies our core values of ... Cross-Department Collaboration: + Partner with departments such as billing, documentation, customer service, and operations to align intake processes with broader… more
- Fujifilm (Albany, NY)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more