- Michaels (Oneonta, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Oneonta, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (New York, NY)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- Amazon (New York, NY)
- … Manager II, Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations . In this high-impact role, ... Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program...processes What You'll Need : * 3+ years of experience in program or project management * 2+ years… more
- DXC Technology (Albany, NY)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- Mount Sinai Health System (New York, NY)
- …with internal teams (product, operations, marketing) to improve service delivery and customer experience . + Familiarity with EHR platforms like Epic, Cerner, ... **Job Description** **IT Project Manager I ( Customer Success Manager...inefficiencies in workflows and suggesting improvements for a better customer experience . + Multitasking and time-management: Managing… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... Street, New York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager ** to join our high-performing team leading the way in… more
- HSBC (Buffalo, NY)
- …strategies should help to optimize value to the business and improve customer experience . Additionally, this role provides leadership and support deploying ... we all share. The individual filling this role (Sr Manager /Director, Customer Analytics) will be responsible for...+ Minimum of ten years proven and progressive analytic experience or equivalent, preferred in Customer , Product,… more
- Justworks (New York, NY)
- Senior Customer Onboarding Manager New York, New...simpler." Qualifications + Minimum of 3 years of professional experience in a customer facing role + ... solutions to any problems you face. As a Senior Customer Onboarding Manager your main responsibility is...as an extension of their teams throughout their onboarding experience . This is an opportunity for an experienced Onboarding… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- JPMorgan Chase (New York, NY)
- …& design, financial product & enablement, strategy, finance, data & analytics, customer experience and marketing, and field support. **Job Responsibilities** + ... high-quality products that resonate with clients. As a Product Manager in Starter Customer Segment (serving the...stakeholders + Strong customer -centric mindset; understanding of customer engagement & end-to-end experience + Bachelor's… more
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