- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our ... as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is...technology solutions to enhance operational efficiency. + Partner with Customer Experience Leadership and related clusters (Sales,… more
- Hilton (Albany, NY)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center Projects\)_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...business process experience + Three \(3\) years' experience working in a high\-volume contact center… more
- Coinbase (Albany, NY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...* Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience… more
- Michaels (NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LI-ROOSEVELT FIELD, NY Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities… more
- Liberty Utilities (Massena, NY)
- …optimization, and operational analytics. The position drives the balance between customer experience , reliability, and cost to serve-ensuring that customers ... Manager , Vendor & Workforce Management (Utility Contact...to ensure workforce readiness and skill alignment with evolving customer needs. **Education and Experience ** + Bachelor's… more
- Capital One (Albany, NY)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...'s business and serve as their dedicated point of contact at Capital One. **Responsibilities:** + Manage a portfolio… more
- Justworks (New York, NY)
- …sounds like you, you'll fit right in. Who You Are As a Customer Onboarding Manager , you are the trusted point of contact for valued new customers that work ... Customer Onboarding Manager New York, New...simpler." Qualifications + Minimum of 2 years of professional experience in customer service + Ability to… more
- PNC (New York, NY)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Liberty Utilities (Sea Cliff, NY)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Paw Paw, IL, US, 61353Willard, MO, US, 65781Branson, MO, US, 65616Reeds, MO, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...experience in a large-scale utility or regulated industry contact center environment. + 3+years management experience .… more