- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Customer Service Tier 2. This hybrid position is based at either our ... as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 2 is...Service technology solutions to enhance efficiency. + Partner with Customer Experience Leadership and related business clusters… more
- JPMorgan Chase (New York, NY)
- … Customer Experience Product team is seeking a highly effective, customer -focused, and proactive Product Manager to help lead the rapidly growing product ... and end-to-end capabilities within the Card organizations. The Product Manager will own a key product area with high...Cards on the leading edge of the rapidly changing Customer Experience landscape, they'll partner with cross… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our ... as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is...technology solutions to enhance operational efficiency. + Partner with Customer Experience Leadership and related clusters (Sales,… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Albany, NY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- American Express (New York, NY)
- …experiences + Design and deliver reporting for the enterprise to track Digital Customer Experience results + Contribute to evolution of operating model, ... products and the end to end management of proprietary customer experiences. The Sr. Manager , Proprietary Digital...& leader with a passion to create the best customer experience for our Card Members +… more
- MTA (New York, NY)
- Manager , Customer Engagement Job ID: 13810 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Nov 18, 2025 Description POSTING NO. 13810 JOB TITLE: Manager , Customer Engagement DEPT/DIV: Office of the...Experience with Salesforce or similar CRM products. + Experience with social media customer service software.… more
- Michaels (NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LI-ROOSEVELT FIELD, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Liberty Utilities (Sea Cliff, NY)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Albany, NY)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more