• Customer Retention Program…

    Justworks (New York, NY)
    Customer Retention Program Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... lead and optimize our customer retention efforts. We're hiring a Customer Retention Program Manager to oversee the strategy and daily operations… more
    Justworks (05/16/25)
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  • Retention & Expansion (Cross-sell)…

    Grant Thornton (Melville, NY)
    Grant Thornton is seeking a Retention & Expansion (Cross-sell) ( Manager ) to join the team. Approved office locations can be found below. As the Retention & ... + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer...and vision insurance programs and the firm's employee assistance program . Interns also receive a minimum of 72 hours… more
    Grant Thornton (04/24/25)
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  • Associate Manager , B2B Retention…

    DoorDash (New York, NY)
    …to maximize their business, at scale. About the Role As an Associate Manager of Retention Marketing, you will be responsible for creating communications ... globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer , for every business use… more
    DoorDash (03/26/25)
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  • Associate Medicare Retention Programs

    Healthfirst (NY)
    … Manager in overseeing and measuring a broad range of existing Medicare customer retention initiatives + Analyze, measure, and evaluate the outcomes of new ... duties as assigned **Minimum Qualifications:** + At least 6 months experience in program or project management + Ability to travel around downstate NY, which… more
    Healthfirst (04/05/25)
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  • Customer Engagement Manager

    Dodge Construction Network (Albany, NY)
    Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...data, best practices, and insights to customers to improve retention and customer experience. This is a… more
    Dodge Construction Network (05/13/25)
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  • Manager , Customer Success…

    Rocket Software (Albany, NY)
    … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...customer satisfaction and overall health scores + Optimize Retention and Expansion: Track the metrics of specific brands… more
    Rocket Software (05/10/25)
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  • Manager , Customer Experience…

    Nutanix (New York, NY)
    …team of customer success professionals to drive adoption and enhance customer satisfaction and retention . + Develop strong relationships with key ... you a strategic leader with a passion for enhancing customer experience and a proven track record in building...values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive… more
    Nutanix (03/25/25)
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  • Customer Relationship Manager L1

    Cintas (Newburgh, NY)
    **Requisition Number:** 198580 **Job Description** Cintas is seeking a Customer Relationship Manager L1 to serve as a liaison between Cintas customers, sales and ... managing business relationships with customers to ensure accurate and timely program implementation; increased penetration and retention of accounts; account… more
    Cintas (04/11/25)
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  • Customer Insights Manager

    CVS Health (New York, NY)
    …attitudes and perceptions related to various elements of interest, experience, purchase, and retention . The Manager will work with Aetna business partners to ... and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer experiences… more
    CVS Health (05/16/25)
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  • Sr. Customer Success Manager - East

    Sprinklr (NY)
    …to reduce costs, drive scale and ensure increased usage, stickiness and customer retention . + Proactively identify adoption blockers and prescribe training ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer... program manages a plan to empower the customer to do things differently and better using Sprinklr.… more
    Sprinklr (03/29/25)
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