- Capgemini (New York, NY)
- …of experience in management consulting, product management, and/or internal consulting with a focus on customer service , contact center , or service ... Capgemini Invent - Contact Center - Senior Consultant At...Role** + Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader… more
- Cognizant (Albany, NY)
- …EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon ... Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our ... as well as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is entrusted with the leadership and oversight… more
- Kyndryl (New York, NY)
- …key hyperscaler and ecosystem partners, helping clients transform both the agent and customer experience using modern Contact Center technology. What You'll ... communities. As the Global Digital Workplace Services (DWS) Consult lead for AI-Powered Contact Center , you'll be responsible for owning and evolving the… more
- Butler America (East Syracuse, NY)
- Call Center Customer Service Rep...because of a disability for any part of the employment process, please contact the Human Resources Department at ... Service Agent / Customer service Rep in our Customer Care Center to support our customers (take Orders) via telephone and written communications. +… more
- Liberty Utilities (Massena, NY)
- Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Sierra Vista, AZ, US, 85635Londonderry, NH, US, ... role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role… more
- NBT Bank (Canajoharie, NY)
- … customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center ... Pay Range: $18.50 - $22.58 The Contact Center Agent I is responsible...Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities:… more
- Albany Medical Center (Albany, NY)
- …AR. The Customer Service Billing Associate is the primary point of contact for customer /patient inquiries, receiving in excess of 100 calls per day. This ... of America) Salary Range: $40,495.10 - $52,643.64 The SBO Customer Service Billing Associate is responsible for...Rarely Thank you for your interest in Albany Medical Center ! Albany Medical Center is an equal… more
- HSBC (Buffalo, NY)
- …US Contact Center Premier Specialist,you will: + Provide high quality service to achieve maximum customer satisfaction by resolving the customer ... US Contact Center Premier Specialist Brand: HSBC...high school diploma or General Education Development Test + Customer service and sales experience (Banking experience… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Sales Representative (Safe-Act)** ** ** **Location:** **Williamsville, NY** ** ** **Start Date:** **February 2026** ** ** **Schedule:** ... (GED) and a minimum of 6 months' proven sales, customer service , and/or other related work experience... and/or other related work experience + Familiarity with Contact Center systems + Experience functioning in… more