- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Citigroup (New York, NY)
- The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination ... with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service … more
- Citigroup (New York, NY)
- The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the ... Customer Service team. The overall objective of... Customer Service team. The overall objective of this role is...address external customer issues and provide ongoing customer service support. **Responsibilities:** + Manage a… more
- Citigroup (Getzville, NY)
- The Customer Service Intermediate Associate Analyst is an entry-level position responsible for assisting in customer related activities and providing ... resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing … more
- Citigroup (Getzville, NY)
- …settlement and investigation of fixed income securities while providing best in class customer service . Analyst will be expected to handle escalations ... Warehouse Settlement Analyst is a role within Market Operations supporting...highly dynamic role in a fast-paced environment where the analyst is required to adapt to the changing needs… more
- Citigroup (New York, NY)
- …of experience in the financial services industry is preferable **Job Family Group:** Customer Service **Job Family:** Institutional Customer Service ... A Service Officer provides service support to...internal clients to ensure proper validation and execution of customer instructions. + Stay abreast of all CPB products,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job Specific Skills** + Excellent customer … more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- CAI (Albany, NY)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Bilingual Service Desk Analyst (German/English) **Req number:**...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- City of New York (New York, NY)
- …are serving the public of NYC in the most efficient, and customer service -centric fashion possible. The Business Analyst position is an early-mid career role ... of Transportation's Analytics, Performance & Management Unit seeks a talented Business Analyst within its Public Data Unit, which is responsible for managing the… more