- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- City of New York (New York, NY)
- …Experience Unit seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer Service Analyst . The candidate will be responsible for, but not limited ... them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future...Only those candidates under consideration will be contacted. STAFF ANALYST - 12626 Qualifications A master's degree from an… more
- CAI (Albany, NY)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- MTA (New York, NY)
- …Services/ Customer Contact Center Location: 2 Broadway Reports to: Associate Transit Customer Service Specialist/Staff Analyst Hours of Work: Shift Hours; ... Transit Customer Service Specialist I & II, Full-time ( Customer Service Representative) Job ID: 14168 Business Unit: MABSTOA Location: New York, NY,… more
- MTA (New York, NY)
- Staff Analyst Series (Planned Service Changes) Job ID: 14175 Business Unit: MABSTOA Location: New York, NY, United States Regular/Temporary: Regular Department: ... NYC Transit Authority Date Posted: Jan 9, 2026 Description Job Information Staff Analyst Series (Planned Service Changes) First date of posting: 01/09/2026 Last… more
- Amazon (New York, NY)
- …Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service , Operations, Legal, Finance, and Senior Leadership ... Description Shopbop is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in… more
- Palo Alto Networks (New York, NY)
- …team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst , you'll act as the front line of communication between ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a...such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst… more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Qualifications:You must be currently reachable on ... Agency Information Technology Services, Office of Title Business Systems Analyst 1 (NY HELPs) - 10042 Occupational Category IT...staff, to implement new and leading technologies in the customer contact realm. We are looking for a highly… more
- Oracle (Albany, NY)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more