- WM (Albany, NY)
- **Job Summary** The Customer Service Manager III has overall responsibility for the Customer Service Center's operations.. Leads a team of direct ... reports in management of initiatives critical to Customer Service process and technologies that enhance agent activities and the customer engagement model.… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …well as process improvement for the cross-divisional interface between Clinical Operations, HCI, customer service , IT, etc. May lead the project team(s) in ... to the project. + Matrix manages cross-functional teams: Clinical Operations, customer service , operations, provider relations, contracting internal IT,… more
- Aston Carter (New York, NY)
- Job Title: Technical Program Product Manager III Job Description We are seeking a Technical Program Product Manager III to join our dynamic team in the ... years of industry experience as a program technical product manager . + Deep understanding of systems and technical services....of software products from conception through business case and customer deployment. + Ability to work on the business… more
- NBT Bank (Plattsburgh, NY)
- …As a leader of the branch team, is a role model in providing exceptional customer service while promoting and offering bank products and services, as they ... bank business partners. Provides and leads a team to deliver superior quality customer service and a positive banking experience for customers. Education and… more
- PNC (New York, NY)
- …and have an opportunity to contribute to the company's success. As a Relationship Manager III within PNC's Treasury Management organization, you will be based in ... regular basis. Some responsibilities may be performed remotely, at manager 's discretion. Who We Are PNC is a trusted...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Bank of America (Buffalo, NY)
- Portfolio Manager III Buffalo, New York **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through ... of discretionary portfolio management including asset allocation, portfolio construction, security/ manager selection, trade execution, risk management and compliance, investment… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...appropriate action to resolve. + Work closely with Integration Service Manager & technicians to help remedy… more
- Canon Business Process Services (New York, NY)
- …resolution of all services contracted by the client while exhibiting exceptional customer service , overall operational efficiency and quality of business ... Overview The Site Manager is responsible for effective management, administration, and...by client at the assigned site by providing exceptional customer service & quality + Evaluates and… more
- Canon USA & Affiliates (New York, NY)
- …resolution of all services contracted by the client while exhibiting exceptional customer service , overall operational efficiency and quality of business ... **Overview** The Site Manager is responsible for effective management, administration, and...by client at the assigned site by providing exceptional customer service & quality + Evaluates and… more
- University of Rochester (Rochester, NY)
- …position requires that the PSR- III is able to deliver a high level of customer service , focused on displaying ICARE values, via digital platform. The mix of ... duties including but not limited: managing all Primary Care Service Line referrals, all front desk aspects of PCN...related to medication refill management, including NYS I-Stop. The PSR- III is able to work effectively across multiple systems… more