- Cardinal Health (Albany, NY)
- …contract administration, customer orders, and problem resolution. **_Job Summary_** The Representative II , Customer Service Operations is responsible ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II , Customer Service Operations processes orders ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …(in addition to Level II qualifications) * Two (2) years' experience in a level II Customer Service Representative role * Ability to multi-task and ... require coming into the Rochester, NY office. The LTC Customer Service Representative resolves ...operational administrative work. Level III (in addition to Level II accountabilities): * Handles complex customer and… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- Cardinal Health (Albany, NY)
- …as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II , Customer Service Operations processes ... PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_**...in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...in a professional, self-directed manner to ensure and promote customer satisfaction and retention. Key Functions and Expected Performances… more
- Cardinal Health (Albany, NY)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- University of Rochester (Brighton, NY)
- …diploma Required + 1 year related work experience in an administrative office or customer service field REQUIRED + or an equivalent combination of education and ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
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