- Pearson (Albany, NY)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Rockefeller University (New York, NY)
- …diverse, multi-user environment and is passionate about providing exceptional customer service and technical support to individual laboratories that ... a Computer Support Specialist who is passionate about providing exceptional, proactive customer and technical service to our campus community. The right… more
- BAE Systems (Endicott, NY)
- …issues and execute service campaigns. + Partner with Customer Service to provide technical support , component upgrade recommendations, and lifecycle ... team to implement product updates, remanufactured part drawings and service bulletins. + Ensure all catalog data is integrated...cost improvement initiatives for transit fleets. + Support customer meetings and technical … more
- WTW (New York, NY)
- …or related field. + 3+ years of proven experience in client success, customer service , or a technical support environment, or an internal HR role + ... offerings (eg, compensation software, market practice reports).1 + Escalate technical issues to the Software Support / Service...+ Escalate technical issues to the Software Support / Service Desk when necessary, ensuring issues such… more
- Legrand NA (Syracuse, NY)
- …all affected departments. + Analysis and Reporting of call/email/chat volumes coming into Customer Service / Technical Support . + Identification of trends ... within the business unit responsible for analysis on pricing, service and other customer related data and...distribute monthly price metric reports. + Audit Compliance/Tracking. + Support projects related to changes at large accounts and… more
- Hudson Headwaters Health Network (West Glens Falls, NY)
- …Position Summary The Desktop Services I is responsible for providing exemplary customer service and technical support to all HHHN staff. The Desktop ... Essential Duties and Responsibilities: + Experience in providing professional and courteous customer service + Support and troubleshoot issues for staff who… more
- Research Foundation for Mental Hygiene (New York, NY)
- …Time | Full Benefits package based on percentage of full-time effort. Job Title: Technical Customer Support Specialist Grade: 13 Salary: $50,057-$52,753 The ... is seeking a qualified candidate to fill a full-time Technical Customer support specialist position...document, track, and report training. This is PRIMARILY a customer service position. It requires a highly… more
- Cognizant (Albany, NY)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- GE Vernova (Rochester, NY)
- …(or equivalent technical experience). + Minimum 1-2 years of experience in technical support , field service , or network operations with RF, wireless, ... Summary** We are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our...records throughout the repair cycle. + Collaborate with the Service Repair Organization to ensure customer satisfaction… more
- Bloomberg (New York, NY)
- …evolving environment. + Foster strong client relationships, understanding client needs, provide technical support , and maximize customer satisfaction. + ... Technical Support Specialist (BTS), Bloomberg Financial...Support Bloomberg's private IP network including connectivity of customer Bloomberg routers, Enterprise servers, FIX connections and SFTP.… more