• CRST (Amherst, NY)
    …Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various ... social media. They must be able to communicate effectively, understand the customer 's needs, and provide solutions or information promptly. Additionally, they may… more
    DirectEmployers Association (01/14/26)
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  • HSBC (Buffalo, NY)
    …and internal teams to enhance the understanding of policies and best practices + Lead the team to provide exceptional support and guidance to Line Managers ... Lead , People Advisory Brand: HSBC Area of Interest:...the culture of the team from reactive case management support to proactive business coaching on People issues. This… more
    DirectEmployers Association (12/20/25)
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  • Stony Brook University (Stony Brook, NY)
    …competency assessments including e-learning systems and Policy Tech. + Rotates between the Customer Service Center, the Patient Service Center, and off-site ... Specimen Receiving and Phlebotomy Lead **Position Summary** At Stony Brook Medicine, a...phlebotomy experience. + One year of supervisory experience and customer service experience in a healthcare setting… more
    DirectEmployers Association (10/28/25)
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  • Ralliant (Albany, NY)
    …-by improving the end-to-end experience from **product data readiness ? customer -specific catalogs/entitlements ? ordering and self- service ** . This role ... delivery partners. **What you'll own** + **B2B eCommerce (BigCommerce):** customer -specific catalogs/entitlements, account structures and permissions, self- service more
    DirectEmployers Association (12/30/25)
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  • ERP International (New York, NY)
    …Manager and/or Technical Lead **Required Experience:** + 5-6 years of Service Desk/Systems Engineering Support and leadership in an automated setting; ... is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support...supporting DFC or similar IT organization preferred + Strong customer asset support skills + Strong written… more
    DirectEmployers Association (12/06/25)
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  • Ralliant (Albany, NY)
    …+ Supervise commissioning of continuous monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
    DirectEmployers Association (01/13/26)
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  • REI (Amherst, NY)
    …for shop employees. + Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff. + Support REI's shop and membership ... the co-op, you do your best work with the support to live your best life. And you play...out shop service functions and provide excellent customer service . Coordinate production, manage throughput, and… more
    DirectEmployers Association (01/10/26)
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  • PSEG Long Island (Hewlett, NY)
    …to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you'll have the ... offer flexible work options depending on the role. In support of this model, roles have been categorized into...their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for… more
    DirectEmployers Association (11/18/25)
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  • KONE, Inc (New York, NY)
    …responsible for the development of our MOD sales and would drive an outside-in customer service mindset to meet our customers' needs.?You will also participate ... selling methodology?? + Do you demonstrate the ability to lead and sponsor change as well as have the...in market and customer analysis to ensure quality of sales planning, while… more
    DirectEmployers Association (01/07/26)
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  • HSBC (Buffalo, NY)
    …deployed exceptionally for client relationships that require a senior level of support . They will have accountability for their client's global and regional ... existing GPS products and services. In addition, they will support the broadening and deepening of HSBC's relationships with...act as the client's focal point of contact for service needs; leading a global/regional "squad" of service more
    DirectEmployers Association (01/15/26)
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