- SAP (New York, NY)
- …for customer success the organization. This office will drive alignment with Customer Success Manager ( CSM ) roles by empowering them with ... that drive customer adoption, increase feature utilization, and foster long-term customer success . Your work will directly support and strengthen customer… more
- LinkedIn (New York, NY)
- …office on select days, as determined by the business needs of the team. The Senior Customer Success Manager ( CSM ) partners closely with their assigned ... success with their LinkedIn investment. As a Sr. CSM you will be tasked with: + Serving...identifying low utilization and providing solutions to further drive customer success . + Maintain a deep understanding… more
- Capgemini (New York, NY)
- **Job Title:** Technology Manager - Platform Solution Architect - Customer Service Management ( CSM ) (Pre-Sales) **Location:** Scottsdale, Houston, Irving, ... as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions into… more
- Oracle (Albany, NY)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees ... with using Oracle Health solutions and services. The CSM seeks and identifies opportunities for ongoing improvement and… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... You're comfortable using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and manage relationships. +… more
- Oracle (Albany, NY)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... opportunities. Work with larger clients. Provide input into the CSM methodology and direction. **Responsibilities** + Act as the...Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …applicants, and other issues requiring more senior-level expertise * Assist the Government Customer Service Manager ( CSM ) with inquiries from Congress, ... ** Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration...preparation of training packets for acceptance agent seminars. Assist CSM with passport acceptance facility certification and update corresponding… more
- American Airlines (New York, NY)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Amazon (New York, NY)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more