- Justworks (New York, NY)
- Customer Success and Retention Program Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function to ensure our customers feel supported,… more
- Justworks (New York, NY)
- …to manage competing priorities and multi-task + Demonstrated track record of a passion for Customer Success and driving retention strategies + Aptitude to be ... Customer Success Manager New York, New...strategies proactively + Promotes new key products, benefits, and program initiatives to the customer + Provide… more
- Cengage Group (New York, NY)
- … journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key… more
- Cengage Group (New York, NY)
- …a culture of continual learning, skills growth, and development. + **Achieves Customer Retention and Sales Goals:** Implements campaign strategies and drives ... accountability for achieving customer retention and sales growth goals through...to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations… more
- SHI (Albany, NY)
- …product or service lifecycle, and ensuring retention and growth through strategic customer success reviews. This role involves serving as a Subject Matter ... - in our offices or yours.** **Job Summary** The Customer Success Manager is responsible for onboarding...through their respective product or service lifecycle to ensure retention and growth + Function as the Subject Matter… more
- Confluent (Albany, NY)
- … by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... primary objective of this role is to ensure the success , retention & expansion of our customers...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... relationship skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological solutions,… more
- Confluent (Albany, NY)
- …Customer Success Manager (SCSM) will play a key role in driving customer success , retention , and subscription expansion within our Public Sector ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of "… more
- LiveRamp (New York, NY)
- …growing Customer Success team while delivering stellar outcomes in customer retention , revenue growth, and CSAT + Partner with cross-functional teams. ... forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling… more
- GE Vernova (NY)
- …that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a critical role ... experience. + Contribute to the development of best practices and scalable customer success strategies. **Required Qualifications** + Bachelor's degree in… more
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