- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... overall Justworks service offering. In this role you will support the worksite employees (WSEs) of our...assigned How You Will Do Your Work As a Customer Support Advocate , how results… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …the process, you will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer inquiries via ... Excited to grow your career?We value our talented employees , and strive to help employees ...MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers… more
- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set … more
- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Fresenius Medical Center (Albany, NY)
- PURPOSE AND SCOPE: Under the direction of a Kidney Care Advocate Manager, collaborates with internal and external care teams, to ensure a positive experience for ... + Collaborates with Regional Home Therapy team through the provision of administrative support , to ensure every patient along with their care giver and support… more
- Educational Alliance, Inc. (New York, NY)
- …will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator ... will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...in recovery, their family members, friends, and allies to support long-term recovery. SCOPE OF INFLUENCE + Internal stakeholders:… more
- Suny Polytechnic Institute (Utica, NY)
- …responsible for connecting LPP students and families with necessary resources and support systems to overcome barriers to academic success, promote social emotional ... County school districts. Key responsibilities of an LPP Student and Family Advocate may include: Case Management: Assisting in the assessment of individual student… more
- Carrington (Albany, NY)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...+ Engage internal and external resources as needed to support complaint resolution. + Maintain accurate and complete records… more
- Confluent (Albany, NY)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Cisco (New York, NY)
- …Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to drive value ... customers and understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring...future for all. Our passion is connection-we celebrate our employees ' diverse set of backgrounds and focus on unlocking… more