• Customer Support Analyst

    SMX (Albany, NY)
    Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States This role serves as the primary point of contact for ... users of a DoD financial management application, providing responsive support , clear communication, and operational coordination to ensure users can effectively… more
    SMX (01/16/26)
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  • Customer Focus Analyst (Unit 42 MDR)…

    Palo Alto Networks (New York, NY)
    …cybersecurity role such as professional services, customer success, customer support , or Tier 1/2 SOC analyst . + Hands-on experience with security tools ... where your work truly matters. **Job Summary** As a Customer Focus Analyst on the Unit 42...team, dedicated to proactive communication and technical guidance. + Support onboarding activities for new customers to ensure a… more
    Palo Alto Networks (01/15/26)
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  • Customer Service Analyst

    Pearson (Albany, NY)
    …the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all ... Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of...Leadership + Work collaboratively as a member of the Customer Support team, with schools and other… more
    Pearson (01/13/26)
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  • Senior Customer Success Insights…

    Oracle (Albany, NY)
    …driving our customers' engagement, satisfaction, and long-term success. As an Insights Analyst , you will analyze customer behaviors and business trends, define ... improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support...plus. + 5-7 years of experience as a Business Analyst , Financial Analyst , Operations Analyst ,… more
    Oracle (01/03/26)
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  • Site Engagement Analyst , Zappos,…

    Amazon (New York, NY)
    Description Zappos is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in ... shaping how we understand, engage with, and grow our customer base through data-driven insights . The candidate will...Bachelor's degree or equivalent - 3+ years of business analyst , data analyst or similar role experience… more
    Amazon (12/18/25)
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  • Customer Service Analyst

    City of New York (New York, NY)
    …agency, but in service to all of them. It's an opportunity to provide meaningful support , quality customer service, and help protect the future of New York City ... work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and... Experience Unit seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer … more
    City of New York (01/10/26)
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  • Education Support Analyst

    Custom Computer Specialists (Hauppauge, NY)
    Education Support Analyst Location Hauppauge, NY Company Order Number 2908 # of openings 1 Apply Now ... as effectively as possible. We are seeking an Education Support Analyst to join our Application Services...a critical role in delivering high quality service and customer support to our Infinite Campus (K12… more
    Custom Computer Specialists (12/02/25)
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  • Staff Analyst Series (Planned Service…

    MTA (New York, NY)
    …about planned work to riders when and where they need it. The Analyst translates technical jargon into customer -friendly messages written in plain language; ... team with other tasks and assignments as necessary to drive forward the MTA customer experience. Education and Experience Associate Staff Analyst 1. A master's… more
    MTA (01/09/26)
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  • Director, Analyst Relations

    Trellix (Albany, NY)
    …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... a single, compelling story, thereby increasing awareness, demand, and customer success. **About the role** + Analyst ... analyst evaluations (Gartner Magic Quadrant, IDC), driving analyst relations content to support building deeper… more
    Trellix (11/13/25)
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  • Business Systems Analyst 1 (NY HELPs)

    New York State Civil Service (Albany, NY)
    …HELP Yes Agency Information Technology Services, Office of Title Business Systems Analyst 1 (NY HELPs) - 10042 Occupational Category IT Engineering, Sciences Salary ... Experience Bureau, Communication Experience (ComX) Section, the Business Systems Analyst 1 (SG-18), PEF, will be responsible for working...staff, to implement new and leading technologies in the customer contact realm. We are looking for a highly… more
    New York State Civil Service (01/07/26)
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