- Cengage Group (New York, NY)
- …high-speed internet connection. **Preferred** + Technical degree or certification(s) + Technical support experience + Networking knowledge is a plus + Call ... . The objective of this role is to provide support to customers who are using Cengage digital solutions...Use administrative tools to assist in the analysis of technical issues reported by customers. + Troubleshoot and resolve… more
- Merck (Albany, NY)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... education and resources. They do this to support customer operational and financial needs such...help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point… more
- Kohler Co. (New York, NY)
- …Korea, and Tel Aviv, Israel. We are seeking a ** Customer Service Representative ** to help us provide unparalleled support to customers over phone, emails, ... ** Customer Service Representative - Kohler Ventures**...required in the consumer product space + Experience providing customer support for connected hardware consumer products… more
- Canon USA & Affiliates (New York, NY)
- …technologies and work processes. **Your Impact** - Demonstrates higher level customer support capabilities through assignments. - Identifies potential ... **About the Role** Second level support resource reflective of expertise and knowledge gained...expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers,… more
- Erie 1 BOCES (West Seneca, NY)
- …school district personnel on supported software platforms. Provide responsive and effective technical support via phone, email, and ticketing systems. Develop ... Minimum Civil Service Qualifications: Must hold permanent status as an Application Support Representative ; or; must be reachable on the current Application… more
- Ricoh Americas Corporation (Westbury, NY)
- **Field Representative II, Field Services Support ** _This is a Union-represented position that is governed under a collective bargaining agreement. Employment is ... usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload...and level of experience. . Manages territory, inventory, and customer relationships. . Demonstrates excellent technical and… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …Representative Summary:In this role, you will be the primary contact for customer support -related activities. You will provide best-in-class or excellent ... key role as a profitability driver by offering proactive support to sales and customers, ensuring the execution and...sales and customers, ensuring the execution and exceeding of customer expectations and satisfaction. Please note that this role… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …within team to support Division sales representatives and provide excellent customer support \. Capable of solving increasingly complex problems and offering ... ## Position Summary The Customer Care Representative provides outstanding service...relationship management field\. Demonstrated knowledge and competence in several technical areas of customer service and client… more
- ThermoFisher Scientific (Grand Island, NY)
- …trained. Voluntary and required overtime on occasion. **Discover Impactful Work:** A Customer Care Representative interacts with customers, sales associates and ... all requests and/or issues that arise. Our representatives provide outstanding customer service in this fast-paced environment, promptly and accurately when… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... **Position Title:** **Senior Field Representative - Field Services Support ** **Reports...challenging service scenarios professionally Acts as liaison for unresolved technical issues Ensures high levels of customer … more
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