- Insight Global (New York, NY)
- Job Description Support Ticket Management . Manage the day-to-day IT support queue to ensure prompt and effective resolution of employee issues, routing, and ... meets SLA standards and company requirements. Technical Expertise & Support . Serve as a go-to expert for resolving...AI Innovation . Identify inefficiencies in IT workflows and lead initiatives for automation using AI-enhanced tools like chatbot… more
- TEKsystems (New York, NY)
- Description The client needs a Lead Desktop support tech to support their NYC office. That office has their Executive Suite so they need to be incredibly ... escalation for around 35 ppl in that office. Technical Support & Escalation: o Serve as the highest point...highest point of technical escalation for complex and challenging desktop , hardware, software, and application issues. o Perform hands-on,… more
- TEKsystems (New York, NY)
- …Manhattan. We are seeking a skilled and experienced Windows 11 Desktop Support Upgrade Project Technician to lead our organization through the transition to ... Description Job Description Our customer is looking for a highly skilled Desktop Support Technicians to help support the organization in upgrading from… more
- TEKsystems (Rochester, NY)
- …The YMCA is looking for a desktop technician to come and help with the support of 18 YMCA sites across Monroe County. On a day to day this candidate is going ... to be responsible for doing hardware set ups, support , and swap outs. They are also going to...this, the level II will also serve as the lead on site while the manager is either busy… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Desktop Systems Engineer 3 for our NLM proposal. The Desktop Systems Engineer 3 performs as a technical specialist ... and operating systems in an inter-networked environment. + Experienced with desktop standards, desktop management, software deployment, systems administration,… more
- PSEG Long Island (Bethpage, NY)
- …Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location ... End User related products and services, including End User device support , software deployment, ticket processing, Identity Access Management, and collaboration… more
- News Corp (New York, NY)
- …protected veteran status, or disability status. EEO/Disabled/Vets **Job Description :** Role - Desktop Support Manager Type - Initial few months will be in ... office Location - NYC - 1211 6th Avenue The Desktop Support Manager will play a critical...agreements (SLAs) and Key Performance Indicators (KPIs). Responsibilities * Lead and motivate Support Technicians located in… more
- CompuCom (Melville, NY)
- …you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. ... Our client is currently seeking a qualified **Level 2 Desktop Technician** to join their team **onsite** in Melville, NY and provide end-user support . This role… more
- Cognizant (New York, NY)
- Title : Desktop support Technician location : NYC... Lead role is pivotal in ensuring seamless desktop support and end-user experience through the ... tools to enhance end-user experience and IT service management. + Oversee desktop support operations ensuring timely and effective resolution of technical… more
- SMBC (New York, NY)
- …architecture, increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a ... coordinate escalations and ensure executive issues are resolve **Continuous Improvement** * Lead smaller initiatives to refine support processes and raise… more
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