- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...of Customer insights for Experiences across the Digital enterprise. The Manager , Digital … more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the ... procedures by working closely with members of the entire Digital organization and IT. The Senior Manager ... Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager ** to join our high-performing...value of our products. Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital… more
- Nestle (New York, NY)
- …opportunities for your development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will ... or prior Customer Contact or Call Center experience .** **Responsibilities:** _Core Digital Engagement Innovation, Business...required. * 5+ years of experience managing Digital Engagement Innovation within a Customer Contact/Call… more
- Mount Sinai Health System (New York, NY)
- …while maintaining high customer service. Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital **Responsibilities** + Support the ... Project Manager I ( Customer Success Manager I) - Digital and Technology Partners...teams (product, operations, marketing) to improve service delivery and customer experience . + Familiarity with EHR platforms… more
- American Express (Albany, NY)
- …our relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... and powerful backing promise to provide the world's best customer experience every day. And we'll do...engage with our Small Business Customers, through their primary digital Customer portal "My Card Account -… more
- Humana (Albany, NY)
- …of the overall patient, member, or customer experience . The Product Manager must be a self-started to understand digital , customer , and business ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...minimum of five years of experience in digital customer experience product management,… more
- Port Authority of New York and New Jersey (New York, NY)
- …initiatives align with the strategic vision of the WTC Department and the Customer Experience (CX) Program. Portfolio showcasing past social media campaigns, ... **Description** About the role: The Social Media and Digital Strategy Manager plays a pivotal...with the expertise to strategize, execute, and oversee innovative digital campaigns that amplify brand visibility, enhance customer… more
- American Express (New York, NY)
- …Skills: + Digital marketing experience , mobile or web applications, or experience building digital experiences and customer journeys with creative or ... the most effective technology led solutions to improve our customer 's digital experiences. Customer Growth...the necessary teams to shape a rich and engaging customer experience + Be a passionate advocate… more
- JPMorgan Chase (New York, NY)
- …digital product & design, financial product & enablement, data & analytics, customer experience and marketing. **Job Responsibilities** + Develops a product ... high-quality products that resonate with clients. As a Product Manager in the Starter Customer Segment (serving...lead efforts to reimagine banking for Starters through our digital product experience . You will be responsible… more