- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Coinbase (Albany, NY)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Teradata (Albany, NY)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- Publicis Groupe (New York, NY)
- …ad servers, rich media, dynamic creative, streaming video, OBA, ad verification, customer data management platforms , identity resolution solutions, DSPs, etc + ... media agency that exists to bring HEAT - Higher Engagement , Affinity, and Transactions - to brands. By combining...what we do at Spark Foundry. The Data & Platforms team of data and marketing technology specialists have… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue ... and financial reporting skills. ? Excellent leadership, communication, and stakeholder engagement abilities. ? Proficiency with revenue cycle software and Microsoft… more
- Mastercard (New York, NY)
- …the market perspective internally at Mastercard * Help lead all aspects of customer engagement and proposals (including crafting compelling RFP responses) and ... businesses and governments realize their greatest potential._ **Title and Summary** Director , Account Management, Digital Platforms Overview Imagine rolling up… more
- Wolters Kluwer (New York, NY)
- …operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role ensures that security, risk, compliance, and audit processes ... register generation and alignment with organizational units. + **Stakeholder Engagement ** : Collaborate with information security, IT, compliance, operations, and… more
- UKG (Albany, NY)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... for Capital One customers across our web and mobile platforms . These experiences are informed by customer ...fun, engaging, easy to use, and satisfying.** + **Deepen engagement , loyalty, product usage, and retention to drive business… more
- Molina Healthcare (Buffalo, NY)
- …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more