• Director of User Support

    City of New York (New York, NY)
    …NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting for a Director of User Support to manage the FISA-OPA ... the supervision of the Assistant Executive Director for Agency Operations, the Director of User Support will manage a team of help desk staff who field… more
    City of New York (02/12/25)
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  • Director of User Support

    City of New York (New York, NY)
    Job Description FISA-OPA is recruiting for a Director of User Support to manage the FISA-OPA User Support Center, which includes both the HR/Payroll ... the supervision of the Assistant Executive Director for Agency Operations, the Director of User Support will manage a team of help desk staff who field… more
    City of New York (04/17/25)
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  • Director User Experience Design

    Cella Inc (New York, NY)
    …creation of impactful digital experiences across web and mobile platforms. The director will lead cross-functional teams, driving user -centered design strategies ... operations, foster collaboration with engineering and research teams, and shape cohesive user journeys. The position requires a leader to champion design system… more
    Cella Inc (04/23/25)
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  • UX Director , Ad products & Creative…

    Amazon (New York, NY)
    …lead (and grow) a high-performing team of UX professionals-working collaboratively with user research, engineering, and product management through all aspects of the ... off Amazon. Basic Qualifications - 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile,… more
    Amazon (02/15/25)
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  • Sr User Experience Research Analyst

    University of Rochester (Brighton, NY)
    …assigned projects and with functional areas under the direction of the Associate Director User Experience, Enterprise Data and Analytics. The position works in ... requests by generating all necessary content related to planning user research. Actively collaborates with UE director ,...Degree preferred. + 3 years of related experience and support in a project implementation context required. + 1-2… more
    University of Rochester (03/04/25)
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  • Senior User Researcher, Games

    New York Times (New York, NY)
    …to uncover insights that inform and inspire. We are looking for a Senior User Researcher to lead essential research projects for The New York Times Games, reporting ... to the Games Research Director . This is a remote friendly position. If you...creativity and driving informed decision-making. Responsibilities: + Guide a user -centered research approach for specific Games squads, working with… more
    New York Times (04/22/25)
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  • Resource Sharing Associate

    Stony Brook University (Stony Brook, NY)
    …Senior Lead Delivery Services & Library Applications and Director of Access & User in support of resource sharing and interlibrary loan. + Manage mail ... customer service experience in a related customer-focused field (hospitality, education support ). Must be able to lift 50 pounds. **Preferred Qualifications:**… more
    Stony Brook University (04/23/25)
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  • Director of Product, eReading

    The New York Public Library (New York, NY)
    …support their personal learning and build stronger communities. Reporting to the Senior Director of Product Management and User Experience, the Director ... ** Director of Product, eReading** **Department:** Digital **Employment Type:**...market and partnership opportunities + Analyze competing offerings, conduct user research, and identify & prioritize opportunities in service… more
    The New York Public Library (02/25/25)
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  • Assistant Director , IT

    University of Rochester (Brighton, NY)
    …services; including development of long-range goals and budget objectives. The Assistant Director is responsible for maintaining a high level of customer service and ... for 3rd party software, services, and solutions. The Assistant Director is also expected to assume the role of...**Provides direction for a team of professional staff providing support for the respective Lines of Business (LOBs)** +… more
    University of Rochester (03/17/25)
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  • Director of Application Support

    City of New York (New York, NY)
    …of Correction Information Technology Unit is seeking a candidate to serve as a Director of Application Support to oversee the application support group ... support processes, ensuring efficient service delivery and high user satisfaction. - Define and manage service-level agreements (SLAs), monitoring service… more
    City of New York (04/05/25)
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