- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- Wells Fargo (New York, NY)
- Wells Fargo is seeking a Principal Engineer in Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) engineering and transformation office. ... and lines of business at wellsfargojobs.com . The Full Stack BookBuild Principal Engineer will join the Banking Primary Markets Technology team within Corporate and… more
- Meta (Albany, NY)
- **Summary:** Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our ... and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are… more
- Wells Fargo (New York, NY)
- **About this role:** Wells Fargo is seeking a Lead Java Software Engineer . Learn more about the career areas and lines of business at wellsfargojobs.com This ... the new platform work together seamlessly. As a lead engineer in the team, you will be designing and...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- S&P Global (New York, NY)
- …to produce technology that is scalable, robust, and useful. As a Security Engineer at Kensho, you are a thoughtful, collaborative, and seasoned technologist who will ... in the SDLC using commercial and open source tools. + Implementing de- escalation techniques: Prioritizing training in de- escalation techniques to effectively… more
- Capital One (Albany, NY)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone of the Databolt...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- GE HealthCare (Rochester, NY)
- …difference builds a healthier world. Role Summary/Purpose: The Senior Field Service Engineer performs on time and accurate Preventative Maintenance in one or more ... modalities of equipment. The Senior Field Service Engineer is aware of and follows all Field Modification...complexity + Lead communications with customers and serve as escalation point for customer related concerns, including installations +… more
- SHI (Albany, NY)
- …- in our offices or yours.** **Job Summary** The Senior Managed Services Engineer is responsible for supporting a designated set of technologies at an advanced ... level. This role involves providing technical escalation support, delivering exceptional customer service, and analyzing, identifying, and planning improvements to… more
- Meta (Albany, NY)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call… more